talktalk
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TalkTalk Confirms UK Broadband Outages
If you’re a TalkTalk broadband customer and are currently on hold trying to get through to their technical support, perhaps we can help assist you in a much faster manner. If you have been experiencing problems with your internet this morning, we can both shed some light on it and…
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Five Broadband Suppliers Agree To Mandatory Compensation
Broadband Suppliers Agree To Mandatory Compensation There is perhaps nothing more frustrating these days than having your internet connection drop out. I can personally relate to this not just for personal reasons, but also for work. Put simply, if I don’t have the internet, I can’t work or game and…
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TalkTalk Remains Top Of Ofcom’s Broadband Complaint Survey
TalkTalk Remains Top Of Ofcom’s Broadband Complaint Survey With the way in which the internet has become an integral part of our lives, having a good stable connection is a major factor for many. For those of us that don’t have it, it can be a deeply frustrating thing. To…
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TalkTalk Is The Worst Broadband Provider For 2nd Year Running
Ofcom Report Shows TalkTalk is the worth broadband provider for the 2nd year running With the mass integration that the internet has in our lives these days, finding a good provider is as important as your gas or electric. It is perhaps something of a first world problem that without…
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BT, TalkTalk and Vodafone Top Service Complaints Again
Ofcom reveals latest complaint figures and BT, TalkTalk and Vodafone continue to top the list When it comes to home broadband or mobile phone services most of us don’t ask for a lot. Simply that they give us what they promised and that the service they provide is reliable. It…
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At least 50% of UK Homes Have Broadband Problems
More than half of UK homes have had broadband problems! With the number of devices in our homes these days, although it sounds very 1st world problems, the internet is almost as necessary a utility as gas, water or electric. It seems, however, that despite the need for good reliable…
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TalkTalk Urged To Improve Security Over Web System Flaw
TalkTalk Strongly Urged To Improve Security In the last year, the security of major businesses websites, or more accurately the lack of, has come into sharp focus. The way in which some firms handle our information is shockingly poor. It rightly makes us very anxious about what information we share…
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Ofcom Orders BT To Share Poles For Faster Broadband Rollouts
Ofcom In the UK, BT (British Telecom) has somewhat of a monopoly on the broadband services the vast majority of us have. While there are of course many providers, most of these make a living by leasing BT lines and property. Hence why the majority of phone packages include the…
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TalkTalk Tops Most Recent Ofcom Broadband Complaint Report
TalkTalk tops broadband complaints Ofcom, the office of communications in the UK have released their most recent report in regards to the worst broadband providers in regards to complaints. Broadband can be a prickly subject. Given the modern reliance on the internet, any disruption can be highly annoying and often,…
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1 in 5 UK Businesses Have Been Attacked by Hackers
A recent survey has revealed that at least 1 in 5 UK businesses have been attacked or the victim of hackers/cyber crime. The research conducted also found that out of 1,200 companies, 42% of ‘big’ businesses fell victim to cybercrime, with smaller companies just 18% and of those affected, over…
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TalkTalk Introduces Voice Authentication
Remember all those times that you’ve had to ring up a company and they’ve got one through the entire Spanish inquisition to find out if you are who you say you are, only to then say they can’t help you with your problem? TalkTalk looks to make half of that…
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TalkTalk Boss Argues ‘Customers Think We’re Doing Right Thing After Attack’
The TalkTalk cyberattack raised serious security questions about the company’s ability to properly encrypt sensitive customer information. Despite the negative publicity and widespread outrage, TalkTalk chief executive Dido Harding claims the: “majority of customers support our approach”. She also eluded that: “Very early indications that customers think that we’re doing…
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TalkTalk Warned of Possible Data Breach in 2013
The data breach of TalkTalk customer information raised a number of serious questions about the company’s security and encryption measures. Embarrassingly, it appears to be the work of a 15-year-old boy, and customers are livid as new information suggests the poor security was known as early as 2013! According to…
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Schoolboy in TalkTalk Arrest Plans to Sue Newspapers Over Privacy Concerns
The TalkTalk data breach was allegedly masterminded by a 15-year-old schoolboy in County Antrim which caused a great deal of embarrassment and raised questions about TalkTalk’s encryption. Senior staff at TalkTalk believed the DDOS attack to be the work of a cyber-criminal gang or state-sponsored hack. Once the media had been…
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TalkTalk Hackers Only Accessed a Small Percentage of Data
Since the cyber attack on Internet Service Provider (ISP) TalkTalk on October 21st, it has been revealed that the hacker(s) have only been able to access 4% of sensitive customer details. I say only loosely as even a single customers details being revealed is bad enough. BBC has reported that 156,959…
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