2.4 Million Carphone Warehouse Customer Accounts Hacked




/ 9 years ago

carphone warehouse

Carphone Warehouse, the biggest independent mobile phone retailer in the UK, has been hacked. The company confirmed that up to 2.4 million customer accounts have been compromised, and around 90,000 encrypted credit card records could have been stolen. Carphone Warehouse operates through a number of resellers, so you may not be aware that you are a customer of the company. Resellers and associate services include OneStopPhoneShop.com, e2save.com, Mobiles.co.uk, TalkTalk Mobile, Talk Mobile, and iD Mobile.

“We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems,” Sebastian James, Group Chief Executive of Dixons Carphone, said. “We are, of course, informing anyone that may have been affected, and have put in place additional security measures.”

Though the hack was discovered on Wednesday, Carphone Warehouse failed to admit to it until Saturday. It stresses, though, that Currys and PC World customers, two businesses owned by the Dixons Carphone group, were protected from the attack as their data is stored within a separate database. A “leading cyber security firm” is helping Carphone Warehouse find the vulnerability in its system and prevent it from happening again.

Thank you Engadget for providing us with this information.


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