News

Apple Product Recall On MacBook Air Flash Storage

Apple have announced a product recall on flash drives that have been installed into their ever popular MacBook Air Ultrabooks. More specifically, the systems that may have affected drives were sold between June 2012 through to June 2013, so for anyone with the latest generations of Air need not worry about any problems.

The systems in question will have either a 64GB or 128GB of flash storage on-board so this issue does only affect a limited number of systems, Apple have released information on how to check to see if your MacBook is affected and instructions on what to do if you do find out that your drive is one of those in question.

Apple have advised that users head over to the MacStore, click on Updates and download the MacBook Air Flash Storage Firmware Update 1.1 and this will check to see if the drive is one of those affected. Users with affected drives will be promoted during the update that their drive needs to be recalled and Apple have given guidelines on what to do in this situation.

 

Replacement Process

If your MacBook Air has an affected flash drive, please contact one of the Apple service providers below to schedule an appointment to get your drive replaced:

  • Apple Retail Store – Set up an appointment with a Genius.
  • Apple Authorized Service Provider – Find one here.
  • Apple Technical Support – Contact us for local service options.

Before you bring your MacBook Air in for service, please back up your data. Learn more about backup options.

 

Whilst Apple are regarded for having some of the most reliable hardware available to buy, following the recent debates over why users have to pay the privilege of owning an Apple product, this recall is less a fault of Apple in all fairness , but one of the storage vendor.

If you have one of the affected drives, give us your thoughts on the recall below.

Source: Apple

Image Courtesy: Macrumours

 

Chris Hadley

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