News

Apple to Replace Faulty USB Type-C Cables

USB type-C seems great in theory, being more easily usable and set to be as universal as micro USB in future. Unfortunately, once again, problems have been found with the cables, this time, ones sold by Apple who has announced a replacement program for cables distributed between April and June 8th, 2015. This includes both the cables that shipped with the 12-inch Retina Macbook and those sold separately in Apple Stores.

According to Apple, the affected cables “may fail due to a design issue.” The result of this design issue is that “your MacBook may not charge or only charge intermittently when it’s connected to a power adapter with an affected cable.” Due to the limited set of cables that are to be replaced, it would seem that Apple has been selling revised cables for months, which makes you wonder why it took them so long to replace the faulty ones. Those customers who provided Apple with their address during either product registration or via the Apple online store are expected to be receiving replacement cables by the end of the month, with a replacement process set up for others affected. Users can visit the Genius Bar at an Apple Store, an authorized Apple service provider or contact Apple customer support, in all cases providing their MacBook’s serial number to prove eligibility for the program. For those who already purchased a replacement cable themselves, a refund may be available through Apple support. You can check whether your cable is one of those affected by the design issue using the image below.

This new design of USB cable is really running into a lot of teething trouble, as it seems like many manufacturers have failed to get them right first time, now including the mighty Apple, typically known for the reliability of their products. Maybe one day picking up a charging cable for your new phone or another device won’t seem like such a gamble, until then, many devices are still using the venerable micro USB.

Alexander Neil

Disqus Comments Loading...

Recent Posts

Nvidia’s GeForce RTX 5090 Possible Price Revealed

According to a new report, the GeForce RTX 5090 GPU will be very expensive. It…

9 hours ago

AMD Krackan Processor with 6 Zen 5 and Zen 5c Cores for Budget AI Laptops Leaked

A new AMD processor in the form of an engineering model has been leaked in…

9 hours ago

SK Hynix Begins Production of First 321-Layer NAND Chips

SK Hynix has claimed to be the first company to mass-produce 321-layer NAND memory chips.…

10 hours ago

Trust Gaming GXT 609 Zoxa 2.0 PC Speakers

SOUNDS GREAT – Full stereo sound (12W peak power) gives your setup a booming audio…

14 hours ago

PowerA Wired Controller for Nintendo Switch

Special Edition Yoshi design Ergonomic controller shape with Nintendo Switch button layout Detachable 10ft (3m)…

14 hours ago

Logitech G Saitek PRO Flight Rudder Pedals

Fluid Motion: These flight rudder pedals are smooth and accurate that enable precise control over…

14 hours ago