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Dell Sorry and Rushes To Fix Security Issue

Yesterday we reported on a security issue that came pre-installed on Dell machines, resulting in a potential security risk to both your details and opening up your system into being tricked about if a website is ‘secure’ or not. It would seem that they have been quick and keen to fix this issue, releasing information on how to fix the problem on machines.

First up, if you are using a Dell machine we recommend you use the test site that’s been set up. If this website appears fine, with a padlock in your browser, without displaying a warning then it means that your computer is currently running the eDellRoot certificate.

In order to remove it, you can either use the following process listed below or you can use the uninstaller app provided here. If you want to remove it manually then follow the steps below:

  1. Go to the start menu, type “mmc” and press enter
  2. Go to File -> Add/Remove Snap
  3. Pick certificates and press add
  4. Choose computer account and press next
  5. Choose local computer and press finish
  6. Press Ok
  7. Expand Certificates and Trusted Root Certification Authorities
  8. Pick the certificates folder and check to see if eDellRoot is present
  9. If eDellRoot is present, right click and press delete.

If you want to see the full steps listed provided by Dell you can find the file here. With these steps, you can ensure one less threat to your machine and as such your digital life. It will be interesting to see how Dell reacts to this issue and moves forward in the coming weeks.

Gareth Andrews

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