News

Google Releases Google Home and Chromecast Outage Fix

Issue Finally Resolved

Google Home and Chromecast users were considering throwing out their device for the past two days. All due to a massive network failure on Google’s end, rendering many devices unusable. Many Google Home users would simply get a “there is a glitch” voice message, and Chromecast users could not cast anything.

Thankfully, after several hours, Google has finally released a fix, which is rolling out across all devices world wide. The started to roll out late Wednesday and fixes all smart home devices.

Users simply need to do a hard reboot of their device and it should automatically download and install the patch.

How Do I Reboot My Google Home/Chromecast Product?

There are two ways, both work perfectly fine. The easier way is of course to simply unplug the device for a little over a minute then plug it in again. Although some users might have their Chromecast located in a service area so a reboot via the Home app is available as well.

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi as your Google Home device.
  2. Open the Google Home app .
  3. In the top right corner of the Home screen, tap Devices  to see available Google Home devices.
  4. Scroll to find the device card for the device you’d like to reboot.
  5. In the top right corner of the device card, tap the device card menu Settings.
  6. In the top right corner of the “Device settings page”, tap the More button Reboot.
Ron Perillo

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