A woman from Wisconsin was left with second-degree skin burns after her Fitbit activity tracker combusted while attached to her wrist. Dina Mitchell received the Fitbit Flex 2 (pictured above) as a gift two weeks prior to the incident. She was treated at an urgent care facility the next day where doctors had to remove melted rubber and plastic from her arm, reports ABC News.
“I was literally just sitting and reading when my Fitbit exploded,” Mitchell told ABC News. “It was either defective or really mad I was sitting still so long… I don’t know. Either way, It burned the heck out of my arm.”
Fitbit is investigating the incident and has provided Mitchell with a free replacement Fitbit Flex 2.
“We are extremely concerned about Ms. Mitchell’s report regarding her Flex 2 and take it very seriously, as the health and safety of our customers is our top priority,” Fitbit said in a statement (via Ars Technica). “Fitbit products are designed and produced in accordance with strict standards and undergo extensive internal and external testing to ensure the safety of our users.”
“We have spoken with Ms. Mitchell and are actively investigating this issue,” the company added. “We are not aware of any other complaints of this nature and see no reason for people to stop wearing their Flex 2. We will share additional information as we are able.”
Fitbit has said that it will share more information as its investigation unfolds.
