Enthusiasts that wanted to buy the all new Galaxy Gear watch from T-Mobile went ahead and ordered it, even so they also discovered that an online coupon for 30% off was usable with their order, bringing the the device down to just $210. Usually priced at $299, the $90 off seemed like a pretty good deal. Unfortunately, T-Mobile felt that it was a little too sweet of a deal, and has now sent out an email to all of those who ordered Gear, stating that the incorrect price was listed on the device. T-Mobile went ahead and cancelled all of the orders and made sure that your credit cards weren’t charged.
Here is the message sent out to those that ordered using the coupon code:
“Dear T-Mobile Customer,
Our apologies. You recently ordered an item that was listed at an incorrect price: the Samsung Galaxy Gear™. We are unable to fulfill this transaction. Rest assured, your credit card has not been charged.
You can reorder the Samsung Galaxy Gear at the correct price here.
We sincerely apologize for any inconvenience. Thank you for being a T-Mobile customer. We truly appreciate your business.
Thank you,
T-Mobile Customer Care”
Customers won’t be tolerant by such actions , even though they were not charged for the orders, simply because the fault resides in T-Mobile’s actions. And as a wise man once said, “Every action has its consequences”.
Thank you Droid Life for providing us with this information.
Image courtesy of Droid Life.
wow… srsly T-mo??? It’s actually illegal for companies to do this in the UK (and EU also, I think) – and rightly so. Your mistake, your problem – NOT the consumers.
T-Mobile should be held accountable. They advertised it at a certain price and that’s the price the consumer should pay. That said, who’d want this thing anyway?